Frequently Asked Questions

Where can I shop LISS in person?
You can find LISS at HERBOX in Riga, Latvia — Antonijas iela 17A. Shop our silk scrunchies and customize your LISS pillowcase in person.

How long does it take to make a custom pillowcase ordered online?
Once your order is confirmed, your custom pillowcase is made within 1–2 business days. As soon as it’s ready, your order is shipped to you.

How long does customization take at HERBOX in Riga?
Custom pillowcases ordered at HERBOX are usually ready within 1 business day. You can pick up your finished pillowcase at HERBOX the following day. If you’d like your order delivered instead, please place your order online.

How long does delivery take?
Delivery within Europe usually takes 3–5 business days. Delivery to the US can take up to 2 weeks. Please note that these estimates are in addition to the 1–2 business days needed to prepare personalized orders.

Do you offer express delivery?
Need your order sooner? Contact us before placing your order and we’ll let you know what the fastest available option is.

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